HockeyApp from Microsoft


Last 24 Hours


Past 30 Days



No known issues at this time



Our planned maintenance work for HockeyApp is over, if you experience any issues please let us know 26 Jul 11:14

We are planning maintenance on HockeyApp with a short downtime expected between 11:00am and 12:00am UTC 26 Jul 11:01


Unexpected Downtime

HockeyApp is fully operational again, including all APIs and integrations. We apologize for the inconvenience caused by this downtime. 02 Feb 01:48

HockeyApp is back up, but you still might see occasional errors while the caches are warming up again. We are working with our backend team to investigate the root cause of this hardware error. 02 Feb 01:42

HockeyApp is currently down due to a hardware error in our cluster. We will provide the next update in about 30 minutes. 02 Feb 01:27


Unplanned emergency maintenance on HockeyApp

HockeyApp is back up and running smoothly again :whitecheckmark: :ok_hand: You should see no more interruptions when using HockeyApp or App Center distribution. If you do, please let us know and thanks again for being patient 10 Jan 21:20

Therefore, we expect some downtime in the next 30 minues. We apologize for inconvenience! 10 Jan 20:28


Support Unreachable

Our support is back up. Our apologies for any inconvenience this interruption may have caused. 31 Oct 22:14

Our support system under is currently down due to an unplanned downtime at our provider TenderApp. 31 Oct 17:45


DNS Issue

We got reports that HockeyApp was not reachable via certain internet service providers. During the investigation of this, we did identify an issue with our DNS setup and fixed it. If you have trouble connecting to HockeyApp, please clear your DNS cache (or just wait for about 30min), afterwards things should work again. 25 Jul 23:00


Planned Maintenance on July 4th

We’re unfortunately dealing with some aftereffects from the maintenance earlier today. You might see slowness or other issues. Sorry! 04 Jul 11:30

Our planned maintenance work is over, all back to normal again. 04 Jul 07:59

Starting the planned maintenance now. Please expect intermittent downtimes within the next hour. We'll keep you posted. 04 Jul 07:05

We are planning maintenance for the HockeyApp portal on Tuesday, July 4th, between 7:00 and 8:00 UTC. We expect intermittent downtimes during this window. 01 Jul 07:00


Website not reachable

Website is reachable again.

If you're still experiencing issues with sign in, please let us know. Thanks for the patience! 24 Apr 15:07

We get reports about our backend not beeing reachable. We are currently investigating. 24 Apr 14:50


Build & crash processing interrupted

Both build uploads and crash processing has recovered. Please note that you need to re-upload builds that had been posted between 17:40 UTC and 22:00 UTC. Our SDK should automatically post crashes again that were not accepted during the downtime. 28 Feb 22:13

We are seeing reduced error rates on Amazon S3 and estimate that HockeyApp will be fully recovered at 22:00 UTC. 28 Feb 20:58

So far, no updates from Amazon when the issue will be fixed. 28 Feb 19:00

Amazon has updated their status page and is reporting increased error rates. We are seeing timeouts on all requests. 28 Feb 18:03

US East region of Amazon S3 appears to be completely down. This affects uploading new builds and crashes through our API, as well as downloading builds unless they were already cached in our CDN. We have currently no ETA for a fix on Amazon's side. 28 Feb 17:52


User Metrics and Events are showing incorrect data

Post Mortem: HockeyApp uses the Azure Application Insights pipeline to process users, sessions, and custom events. A change was deployed to this pipeline on November 18th, which validates the App ID of incoming packages with RFC 4122. A subset of App IDs on HockeyApp does not comply with this RFC, so data for these apps was rejected by the pipeline. After the root cause was identified, the validation code was fixed to include the full set of App IDs. 22 Nov 22:44

The issue is resolved. If you still do not get users, sessions, or custom event data, please contact support. Our apologies for any inconvenience this interruption may have caused. 22 Nov 05:48

The fix is rolling out now over different instances and data centers. User, session, and custom event data should start trickling in again. 22 Nov 03:54

The issue is caused by a problem in Azure Application Insights, affecting a subset of App IDs. The Application Insights team is estimating to have a fix until the end of today (Pacific time). 21 Nov 21:50

We are currently investigating an issue with our metrics and events integration. As of now, there are no events show for the last 3 days.

We are working on finding the cause of the issue and will update once we can provide more information. 21 Nov 14:01



The network issue was fixed and all system are back to normal. Our apologies for any inconvenience this interruption may have caused. 30 Aug 04:43

We continue to work on a networking issue with Amazon AWS. 30 Aug 01:21

System is back up, but processing of incoming crash reports will be delayed or throttled due to networking issues on Amazon AWS. 30 Aug 00:00

HockeyApp is down due to a backend issue. Our team is working full-speed to bring the system back up. 29 Aug 23:39